They ask about delivery dates.A person joins when it matters.
The chat sits on your site. The bot answers first. An agent steps in the moment a person is needed — one license for the company, not a fee per click.
- 01They ask
On the page they are already on.
- 02Bot first
Routine questions never reach your team.
- 03A person
Joins with the conversation already there.
What you get
The bot. The desk. The record.
- A bot that knows your product.
It answers from what you sell and the rules you write. When it needs a live fact — stock, an order, a booking — it asks your app. It does not invent one.
- A person when the question gets specific.
The bot handles the routine. When someone should take over, the conversation moves to your team — with everything the bot already knew.
- Every conversation stays on file.
Bot chats and live chats are stored together. Open the weekly report: who waited, who joined, what closed.
Who it is for
If they already have a site, they already have a place to ask.
They are already on a product page. The chat is right there. No hunting for a phone number, no extra tab.
The chat →02Hours that actually get busyPut people on the peaks. Missed chats become a gap you can see — not a surprise the next morning.
Shifts →03After the office closesVisitors still get a useful reply. In the morning someone can pick up the thread as it was left.
Live view →
The license
One company. One license. Not a fee on every click.
Some tools charge more as traffic grows. You pay for the company that runs the chat — the widget, the team, and the bot — not for each visitor who opens it.
See plansBefore a demo
What teams ask first.
How does the chat get on our site?
A short script on the pages that should offer help. Visitors do not install anything. Notes for developers.
What is the bot allowed to say?
You write the rules. You choose which tools it may use. You tell it when to stay quiet, and you try a change before customers see it. How the AI is governed.
When does a person take over?
When a human is needed — not for every “what time are you open.” The conversation is waiting, with what the bot already knew. Your team.
Do we pay per visitor?
No. The license is for the company, with a start and an end date. Traffic can rise without the chat becoming a surprise invoice. Plans.
See it with your own customers.
The chat, the team, and the AI — licensed to the company, not per visitor.